Which payment methods are accepted?
The accepted payment methods are: credit or debit card, PayPal and bank transfer.
We guarantee that every transaction made in the Orquídea online store is 100% secure.
When paying by card you will always be asked for the following details: the card number, the expiry date, and a validation code matching the last 3 digits printed in italics on the back of your card, which provides further guarantees regarding the security of the transaction. Your credit card details are not stored in any database; they go directly to the POS terminal (the bank's Point of Sale Terminal).
PayPal allows consumers with an email address to send payments online securely, conveniently and cost-effectively. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service designed especially for those who are not comfortable with traditional payment methods.
Bank transfer: You can make your payments by bank transfer. In this case the order will be validated manually when we receive the proof of payment or when we see your payment on our bank statement, stating your name in the reference along with your reference or order number given in the order confirmation email.
The order will not be considered effective until we confirm the corresponding payment, and therefore delivery times start from that date.
How do I know it is safe to buy online?
All transactions are carried out through secure payment systems and confidential payment details are transmitted directly and in encrypted form (SSL) to the bank.
We hold GeoTrust SSL certificates and all the information you send us travels encrypted across the network.
Both the banks that provide online payment systems and PayPal require a great many guarantees before their payment methods can be implemented in an online store. This means that any online store that allows payment via PayPal is trustworthy, since PayPal verifies the authenticity of the commercial activity and the reliability of the service in order to lift the default annual limit of €2,500 that applies when the relevant guarantees are not provided.
√ With all these security measures in place, your purchase in the Orquídea online store is 100% SECURE!
