FAQs

Everything you need to know about our pearls, jewellery and orders, answered in one place.

The pearls

What is the difference between natural, cultured and Mallorca pearls?

The essential difference is the origin. A natural pearl forms spontaneously inside the mollusc; a cultured pearl also grows inside a mollusc, but the process begins with human intervention; and the Mallorca pearl belongs to another tradition, based on a handcrafting process unique to the island. In a contemporary, demanding maison, these categories do not compete with each other: each expresses a different value, and it is worth explaining that clearly.

What types of pearls are there?

Pearls are best understood in three broad families. There are natural pearls, which form without human help and are extraordinarily rare; cultured pearls, which grow inside a mollusc with human intervention and are today the dominant category in fine jewellery; and pearls handcrafted in Mallorca, whose value comes from local know-how, the consistency of the finish and the workshop tradition. Among cultured pearls, the best-known varieties are Akoya, freshwater, Tahitian and South Sea.

How can you tell if a pearl is authentic?

An authentic pearl starts with an honest explanation of its origin. If it was formed in a mollusc, we are talking about a natural or cultured pearl; if it was handcrafted in Mallorca, its value lies in the local craft, the finish and quality control. And when you need to confirm precisely whether a pearl of biological origin is natural or cultured, the gemmological reference is X-ray analysis.

What determines the quality of a pearl?

Quality is assessed as a whole, not by a single feature. The seven reference factors are size, shape, colour, lustre, surface, nacre quality and matching when several pearls are used in the same piece; of all of them, lustre is usually the feature that first conveys excellence to the eye. A good pearl is recognised by the harmony between all these elements.

Why are some pearls cheaper?

Prices vary because not all pearls share the same rarity, the same origin or the same level of quality. With natural and cultured pearls, factors such as size, shape, colour, lustre, surface, nacre quality and matching all play a part; and some varieties are more plentiful and affordable than others. With handcrafted Mallorcan pearls, the value relates above all to the process: the layers, the polishing, the sorting and quality control.

What do pearls symbolise?

Traditionally, pearls have been associated with purity, humility and innocence. That symbolic weight explains why they have featured so often in jewellery linked to important moments, and why they still convey an idea of calm, understated, enduring elegance.

Our jewellery

How do you choose a pearl necklace or piece of jewellery?

The best choice always comes from the balance between lustre, proportion, design and occasion. A piece for every day usually works better with clean lines and understated sizes; a piece to give as a gift or for a special occasion can take more presence, contrast and character. In every case, lustre remains one of the most visible signs of quality.

Which pearl size should you choose?

There is no universally perfect size: there is a right proportion for each person, design and moment. Small sizes feel more understated and everyday; medium sizes usually offer the easiest balance; and large sizes create a bolder, more sophisticated presence. If you are unsure, think first about how often you will wear it: the more everyday the piece, the more natural it should feel to wear.

Can pearls be worn every day?

Yes, as long as you choose designs suited to your lifestyle and look after them properly. A stud earring, a simple pendant or a pared-back bracelet can accompany daily life with complete ease, and in fact many houses consider them versatile staples of the contemporary jewellery box. The only condition is to treat them gently.

Are pearls in fashion?

Yes. What changes is the way we interpret them. The most classic versions remain a wardrobe staple, while today's designs play with baroque pearls, more sculptural silhouettes, mixes of materials and layering that make them feel fully contemporary.

How do you combine pearls?

Pearls combine especially well when nothing is forced. They work with gold or silver metals, with white shirts, tailoring, fine knitwear and also with more current mixes alongside chains, leather or sculptural volumes. The key is to let them bring light to the whole look, not to overload it.

Can men wear pearls?

Of course. The pearl is already part of the language of contemporary men's jewellery and can read as understated or more expressive depending on the design. A sober necklace, a rubber bracelet with a pearl or a minimalist piece works especially well when it fits naturally into a personal style.

Care and conservation

How should I care for my pearls?

Pearls appreciate gentle, consistent care. Ideally, apply perfume, hairspray or make-up before putting them on, clean them after each wear with a very soft cloth, store them separately and avoid harsh chemicals, excessive heat, bathing, swimming pools or abrasive cleaning. That small ritual is what best preserves their beauty over time.

How do you clean pearls?

The ideal cleaning is simple: a clean, very soft, dry cloth after each wear. Only when they are particularly dirty is it worth using lukewarm water with a very mild neutral soap, without rubbing too hard and letting the thread dry completely before wearing them again. Ultrasonic cleaners, steam and harsh products are not recommended.

Can pearls get wet?

They can tolerate occasional contact with clean water during a gentle clean, but it is not advisable to wear them in the shower, in the pool or in the sea. Chlorine, cosmetics, detergents and frequent exposure to water can affect their lustre, damage the surface and weaken the thread or setting over time.

How should pearls be stored?

Ideally, store them separately, in their own case or a soft pouch, away from jewellery that could scratch them. It is also best to avoid completely airtight boxes and excessively dry environments, because pearls appreciate careful, stable conditions. Good storage is part of their maintenance, not a minor detail.

Why are my pearls losing colour?

Most often, the loss of vibrancy comes from repeated contact with perfume, hairspray, alcohol-based products, cosmetics, heat or inadequate cleaning. In some cultured pearls, certain treated colours can also change over time. When a pearl loses colour or lustre, it usually means the pearl needs more delicate, consistent care.

Find out more in our complete care guide

Shipping, exchanges and returns.

How long does shipping take?

The usual delivery time is two working days after order confirmation. The website also offers fast shipping with DHL Express for many shipments, free shipping from €100 in European destinations and from €200 for the rest of the world.

Can jewellery be returned?

Yes, you can return or exchange any piece within 14 days of receiving your order. For the return to be valid, the piece must be in perfect condition, with no signs of wear, and must be in its original packaging. Return shipping costs may apply according to the store's policy. Our aim is for your experience to be secure and satisfying.